Call the Moldy Tomatoes 999 to the Welsh Ambulance Service

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Panicked patients dialed 999 after eating sandwiches with moldy tomatoes and suffering from cutouts.

Another asked to be taken to A&E because they had an earring trapped in a lobe, while one feared that their plaster cast was wet.

Of the 470,653 calls to the Welsh ambulance over the past 12 months, almost a quarter were insignificant.

The service reminded people that they should not call 999 due to low quality sandwiches.

CEO Jason Killens said the ambulance service was there for the seriously ill or injured, or when there was an imminent threat to life, and many people called out for non-urgent reasons because they “did not know where to turn.”

“People who have something stuck in their ears still have a clinical need, but calling 999 is reckless when there are so many other ways to get more appropriate help,” he said.

“Non-essential calls account for almost a quarter of our total 999 calls, and the time spent handling them can be the time spent helping someone in a life or death situation.”

“I don’t have money, can I take A&E?”

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The caller asked to be taken to A&E because she thought she had lost an earring in her lobe

Caller: Basically, I had an ear piercing a few weeks ago. Everything was fine, but I woke up last night and the piercing was gone. I can’t find the piercing and I feel like it could be in my eardrum.

Caller: Normally I would go to A&E myself, but I don’t really have any money. An elevator to A&E would be amazing.

“There was a moldy tomato in my sandwich and I’m sick.”

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Another dialed 999 after eating the tricky tomatoes

Caller: My neighbor came here and gave me a sandwich, cheese and a tomato. Anyway, I’m pretty sick right now. I looked at the tomatoes and there is mold on them.

Operator: Okay, that’s why you need an ambulance?

‘Help! I have a paper cut! ”

Caller: I cut my hand, I cut my hand.

Operator: How did you do that?

Caller: I cut it into a piece of paper.

Operator: When did it happen?

Caller: About half an hour ago.

Operator: Is there any serious bleeding?

‘Basically I have a wet plaster cast’

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A wet plaster cast worried one person

Caller: Hello. Basically, my hand is in plaster. He’s been there for three weeks and I’m wet.

Caller: It’s not a real emergency, I just need to get to the hospital.

“Mom drank vinegar and has diarrhea”

Operator: Tell me exactly what happened.

Caller: Basically, my mom drank apple cider vinegar, but mixed it with water and lemon. He now has diarrhea.

“What’s right, can I take my medication?”

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A fourth patient thought the 999 operator might be able to offer advice on their medications

Caller: What is it, right, I have other drugs and I don’t know if I can take them now or not.

Operator: What is your phone number?

Caller: I don’t want an ambulance, I just don’t know if I can take my medicine or not.

“My plaster cast is damaged, do I need an ambulance?”

Caller: I did it with my plaster bandage and it’s falling apart. I don’t know if you take a taxi or an ambulance.

Operator: From the information you provided, you are requesting a more detailed assessment by a nurse. The ambulance will not be sent at this time.

Caller: Are you kidding. Are you serious?

Operator: We are very busy at the moment.

Winter is traditionally the busiest time for the rescue service, but the service said the pressures had worsened over Covid.

Chief Operating Officer Lee Brooks said, “It’s easy to make fun of people who go crazy calling 999, but in reality these people have a legitimate clinical need.

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According to Lee Brooks of the Welsh Ambulance Service, it is extraordinary to call for military support

“They just don’t know where to turn.”

He called on people to find out about the NHS services available in their area and to make sure they have a well-stocked first aid kit.

“Think twice before you call 999,” he said.

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